Concerns have emerged over alleged salary discrepancies and unfair treatment of employees at NCBA Loop, with claims that workers are receiving significantly lower pay than what was agreed upon in their contracts.
According to information shared by a source, employees are raising complaints about contracts that initially promised higher wages, only for payments to be diverted to lower salary bands without explanation.
Efforts to seek clarification from the human resources department, specifically from officials named as Gloria Akinyi, Josh Sasita, Ezra Ayub, and Joan Widava, have reportedly been met with delays and dismissive responses.
One affected worker, who has since resigned, claims they spent over a year attempting to recover the lost income but received no resolution, further revealing that at least 15 employees are currently grappling with similar pay issues, with many allegedly choosing to remain silent due to fear of victimization.
As frustrations grow, questions have been raised about whether top executives at NCBA, including Group Director of Digital Business Erick Muriuki and Group Managing Director John Gachora, are aware of these claims or if the matter is being concealed at the HR level.
Sources point to a high rate of resignations and an increase in job vacancies since the beginning of the year as possible indications of deeper underlying issues.
“Hi Nyakundi. I am an employee under Brisk but assisting with posting this. NCBA Loop is mistreating its employees, and I am one of those affected. I signed a contract that promised a specific salary, but when it came to payment, my earnings were diverted to a lower band, and I ended up receiving only half of what was agreed upon. I have spent over a year following up with the manager and HR officials Gloria Akinyi, Josh Sasita, Ezra Ayub, and Joan Widava but every attempt has been met with delays and dismissive responses.
I am not the only one facing this issue. At least 15 employees are dealing with similar salary discrepancies, yet many remain silent out of fear of victimisation. Some have already resigned after realising that pushing for answers leads nowhere. Management needs to explain whether top executives like Erick Muriuki and John Gachora are aware of this or if HR is mishandling salaries behind their backs.
The company promotes a “customer obsession” theme, yet it fails to prioritise the welfare of its employees. Anyone can verify this by looking at the unusually high rate of resignations and the growing number of vacancies since the beginning of the year.
#TheBankIsNotASafeWorkplace unless management takes action.”